Shipping:

Apparently the Post Office made a policy change on October 1st, 2008. They are now trying to cram as much mail thru their machinery as possible. This affects us mostly because they determine what is machinable by thickness, not by what we mark on the outside of the package or how much postage we put on it.

Maps:

We need to let the ink dry on the maps before we laminate them, we can usually ship these in 2-3 days from your order.

Game pieces need to be printed, laminated, mounted, and sometimes cut. Dry time is needed for both the lamination and cutting, the glue needs to dry for 24 hours before the counters are cut. Expect 4-5 days for uncut counters, and up to a week for cut counters. Orders for the Civilization 20 counter sets will tak a full week to ship.

Things happen. Recently we ran out of ink and paper in the same week, when we got those items in, we discovered the print heads were bad too. There was a 3-4 day period we couldn't print anything.

We will let you know when you order if there are any delays for the items you want. We often break up the shipment to get them to you as soon as possible.