We only ship USPS, either First Class Package, or Priority Mail. Some packages can only ship Priority mail like 36in maps. That can triple the cost of shipping for international orders.
We are a print on demand hobby business and can only work on these orders part time due to family and day job constraints at this time. Most items ship within 2-3 days of your order, some items can take a week. Occasionally there are equipment failures and there can be longer delays. You will be contacted in these cases and offered a refund.
We have returns so very rarely that we tend to address them on an individual basis. Buyer pays return shipping, and we do refund the full purchase, there is no restocking charge. To be fair, we would need to receive the items in their original condition within 15 days of receipt for US and 30 days for international orders to qualify for a refund. Exchanges and store credit are also options at your disposal.